Service Desk Technical Trainee

The Service Desk Technician Trainee is a fantastic opportunity to train on the job and develop a career in IT Support. The Service Desk is the first point of contact for our internal and external customers that need technical support – via call or email. You will be using your technical knowledge to assist customers directly and escalating more technical issues to the Support Engineers.

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2nd Line Support Engineer

Our IT Support Engineers are the escalation point for our service desk team. The Support Engineers work with our customers on guiding them through technical advice and fault resolution while keeping in line with our service level agreements. Customer support is often carried out remotely but there will be regular visits to customer sites.

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Software Installation Engineer

 If you love to travel, love the thrill of no two days being the same and want to work in a company that is forward thinking, loves its people and creates products that really make a difference then look no further!

You will be installing and commissioning our software products at our customers’ sites – UK and Abroad. Your day job could vary from putting in servers, installing software, running updates to fixing an issue.

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