Product Manager

About us

As one of Hull’s leading tech businesses, we develop critical software and infrastructure for the emergency services and public safety control rooms. Our innovative and dynamic solutions serve, protect and connect society.  

Our technology helps to save lives daily, across the world – That’s pretty cool right?

Here in the UK, our technology is used by 69% of the Police Forces and you’ll also find APD technology at the heart of both the London Underground and Gatwick Airport.

Further afield, we have customers in Sweden’s hospital and the Swedish Police, as well as in Ireland and Iceland. We also keep Dubai Airport, the world’s busiest international passenger airport connected.

When you join APD Communications, you’ll be part of something much bigger. From our offices in Hull, we operate as a business unit within Northgate Public Services (NPS), which is a wholly owned NEC Corporation subsidiary.

Being part of the NPS Safety Division, and the NEC Corporation, means you’re joining a worldwide team of over 100,000 operating in over 70 countries. We all share a passion for developing innovative public safety solutions that create a brighter world for us as global citizens – does this sound like you?

Our culture

You will be part of a fantastic team, based in Hull who really make a positive difference to the society that we live in. Life at APD is fast paced, we don’t stand still, we embrace changes in technology and the opportunities that those changes provide.

We employ ‘Geeks with Goals’, people who love what they do with a passion, that are committed to helping us grow and who truly care that they can make a difference.

The people in our teams are our best asset, so our workplace is empowering, encouraging and everyone has a voice that is listened to. We have a flexible, trusted and collaborative environment in which our people thrive in.

Product Manager

A Product Manager is responsible for managing a set of products or product lines over the life of the product from idea through development, launch sale, and finally discontinuance. They interface between the market and the product team during development representing the voice of the customer.

Your role

  • Identifying potential products

  • Conducting market research and developing suitable product strategy documentation

  • Generating product requirements at Roadmap and EPIC levels

  • Determining specification, product life cycles, pricing, and time-integrated plans

  • Ensure that products maximise revenue opportunities in terms of modularity – ensuring we can deploy at a range of price points and upsell additional capabilities over time

  • Developing marketing strategies

  • Arrange, booking and running user groups

  • Maintaining the User Community, ensuring weekly product communications are shared that keep people excited and engaged

  • Proactively manages the Product Lifecycle, communicating it regularly to the company and customers

  • Build relationships with NEC/NPS colleagues to ensure that, where appropriate, our products are capable of being joined up at both business process and technological levels

  • Understand technology and keep abreast with the latest technology

  • Research competitors, relevant products, market trends and regularly updates their product strategy to meet the best commercial outcome

  • Ensure we understand open standards to ensure ease of interoperability

  • Get to market fast by ensuring we create the smallest amount of technology possible by using open source and available technology

  • Any other duty as reasonably requested by the Head of Product Strategy and Innovation or any other senior manager in the business

Skills and Experience

  • Leadership.  Able to hold an audience of customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery

  • World class product insight. Ideas that inform direction and prioritisation.

  • Commercially savvy.  Able to conduct accurate return on investment calculations to steer the products

  • Excellent research skills.  Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth.

  • Decision maker.  Able to make tough decisions in the best interests of the product, market, customer and company.

  • Commercially savvy.  Ability to create accurate return on investment calculations that deliver desired commercial outcomes which result in both increased market share and profitable growth.

So, if you are a Product Owner looking for a job in tech and think APD is a place where you can develop your passion - apply now!

Please note due to the awesome work we do with the emergency services all employees must go through police vetting; this means we cannot accept applicants that do not have the last 3 years continuous residency in the UK. We cannot offer visa sponsorship.