The Control Room Awards 2018 are the first to recognise and celebrate the life-saving and life-changing work of staff in control rooms within emergency services and critical control operations across the UK.
We' were very proud to welcome a panel of six judges with extensive experience of working in or with emergency services and critical control organisations selected the finalists from more than 200 nominations – the vast majority for individual control room personnel.
Nominations for the nine award categories came from more than 40 organisations the length and breadth of the UK, ranging from Police Scotland to North West Ambulance Service and Cornwall Fire and Rescue Service.
Shortlisted entries recognised the extraordinary, behind-the-scenes contribution of control room staff in serving society, keeping the public safe and secure, and responding to the most difficult and harrowing situations and emergency incidents.
Leading tech company telent Technology Services is the Platinum Partner of the awards, with pioneering technology companies Sopra Steria and Seed Software as Bronze Sponsors. British APCO (Association of Public Safety Communications Officials) and International Critical Control Rooms Alliance (ICCRA) are backing the awards, while critical communications data capture, storage and analysis specialist Red Box Recorders is sponsoring the Team of the Year award.
APD Managing Director Mike Isherwood said: “As these are the inaugural Control Room Awards, we didn’t quite know what to expect and we have been absolutely bowled over by the tremendous response. We want to thank every individual and organisation that has submitted nominations.
“The entries have been truly extraordinary – I don’t mind saying I shed a few tears when reading quite a few of them. Selecting the finalists has been a challenging and humbling experience.
“We expected to receive nominations for control room personnel from their colleagues, but it has been great to also see so many emergency services organisations embracing the awards and wanting to celebrate their staff. It shows just how much they appreciate their remarkable work.”
Barry Zielinski, telent’s General Manager, Public Safety & Defence, said: “telent is truly honoured to be the Platinum Partner of these prestigious awards.
“It has been a privilege to review all the nominations and, as we suspected, it has proven to be a very difficult process to select the shortlists from so many amazing entries.
“We’re looking forward to the awards evening when the skill, dedication and resilience of control room staff across the UK will be recognised and celebrated.”
The Control Room Awards judges are:
- Mike Isherwood, Managing Director, APD Communications.
- Chris Dreyfus-Gibson, Vice Chairman, International Critical Control Rooms Alliance (ICCRA).
- Sue Noyes, former Chief Ambulance Officer and Chair of The Ambulance Staff Charity (TASC).
- Cheryl Rolph OBE, former Assistant Chief Fire Officer and Director of Networking Women in the Fire Service.
- Ian Thompson, Chief Executive of British APCO (Association of Public Safety Communications Officials).
- Barry Zielinski, General Manager, Public Safety & Defence, telent.
The APD Control Room Awards 2018 finalists are:
Award for Services to the Public, sponsored by telent
Alison Brenton Bowes, Kent Police
Daniel Smith, West Yorkshire Police
Sanchez Singh, Greater Manchester Police
Lifetime Achievement Award, sponsored by APD Communications
Lyn Juby, London Fire Brigade
Jules Lockett, London Ambulance Service
Eddie McEvoy, West Yorkshire Police
Control Room Dispatcher of the Year
Iain MacKay, Police Scotland
David Edd Redwood, Cornwall Fire and Rescue Service
Cheryl Skelly, Police Scotland
Leader of the Year
Tom Donohoe, West Yorkshire Police
Jules Lockett, London Ambulance Service
Philip Quickenden, Suffolk Police
Control Room Call Taker of the Year, sponsored by Sopra Steria
Lisa Canovan, Greater Manchester Police
Leanne Ross, Police Scotland
Samantha Seager, Metropolitan Police
Community Champion Award
Usama Darr, Metropolitan Police
Clive Hamilton, Northern Ireland Fire and Rescue Service
Laura Harmer, Nottinghamshire Police
Young Achiever of the Year, sponsored Seed Software
Alicia Ledger, South Yorkshire Police
Mark Richardson, North East Ambulance Service
Chelsea Scarsbrook, Sussex Police
Melissa Starmer, Nottinghamshire Police
Special Recognition for Bravery and Courage Award
Julie Burgess, Devon and Cornwall Police
Nathan Moon, North West Ambulance Service
Anthony Sutcliffe, West Yorkshire Police
Team of the Year, sponsored by Red Box Recorders
North West Ambulance Service (Broughton EOC Orange EMD Team)
London Ambulance Service (Emergency Operations Centre)
British Transport Police (Force Control Room)
London Fire Brigade (Two Watch)
The winners will be announced at the APD Control Room Awards ceremony on Thursday, March 8, at the De Vere Orchard Hotel in Nottingham when finalists and a select group of guests will enjoy an evening of celebration, reward and recognition. The cost of shortlisted nominees’ tickets will be covered, making it possible for all finalists to attend.