How is going digital changing the roles available within the police control room?

How is going digital changing the roles available within the police control room?

The use of technology in practically every area of modern life means that digital evidence is now available at almost any conceivable crime scene, accident or other incident. This could include CCTV or smartphone footage of an assault in public, a social media trail relating to online hate crime, or a record of which devices connected to the WI-FI router at a property that has been burgled.

The core roles of call taking and dispatching calls as well as those of supervisors and team leaders are all still present in a digital era but what new roles are being created because of digital?

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