The Coastguard Operations Centre | A Day in the Life

The Coastguard Operations Centre | A Day in the Life

The United Kingdom has four emergency services: Police, Fire, Ambulance and Her Majesty’s Coastguard.

Each service, although independent, works in close collaboration with its counterparts, especially when incidents call upon a multi-agency response.  Whilst there are many similarities in how each service delivers its emergency response operations, there can be marked differences.

Here, we look at how H.M. Coastguard – perhaps the least well known of the four emergency services – is structured, its approach to emergency response co-ordination within the control room and typical emergencies to which it responds, day in and day out.

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How is going digital changing the roles available within the police control room?

How is going digital changing the roles available within the police control room?

The use of technology in practically every area of modern life means that digital evidence is now available at almost any conceivable crime scene, accident or other incident. This could include CCTV or smartphone footage of an assault in public, a social media trail relating to online hate crime, or a record of which devices connected to the WI-FI router at a property that has been burgled.

The core roles of call taking and dispatching calls as well as those of supervisors and team leaders are all still present in a digital era but what new roles are being created because of digital?

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New HQ rewards staff for growth and makes APD a magnet for tech talent

New HQ rewards staff for growth and makes APD a magnet for tech talent

Tech business APD Communications has moved into ultra-modern new offices as a springboard for further growth. 

APD’s move into purpose-designed headquarters in the historic heart of Hull has equipped the business to build on its ever-growing reputation as leading provider of technology for emergency services and critical control operations. 

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Top 5 Tips for Control Room Design

Top 5 Tips for Control Room Design

The control room serves as a vital heartbeat in the overall operation, no matter which sector.

From emergency services’ control rooms, dispatching resources and help to members of the community in need; to nuclear plants monitoring activity and transport hubs ensuring all services run on time and safely - the common thread is continuous operation by the operators who manage everything that comes into and goes out of that function.

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Digital replacing traditional throughout the emergency services - the journey so far #IRememberWhen

Digital replacing traditional throughout the emergency services - the journey so far #IRememberWhen

The emergency services are increasingly utilising technologies which are playing a major part in leading transformations within each of these organisations. In this post we take a closer look at just how far things have come and the opportunities that are on the horizon as the digital age accelerates.

We’d also love to hear your stories of how technology has changed working practices for the better across the emergency services. What has been the biggest change in technology that has had the most impact for you and your teams?

Use the hashtag #IRememberWhen on social media so that we can share your thoughts.

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How integration and collaboration can help and support health and wellbeing within the control room

How integration and collaboration can help and support health and wellbeing within the control room

Our emergency services personnel deal with a range of challenges and stressful situations often on a daily basis and it’s more important now than ever that they are offered the support to deal with the situations they face every day. It’s not surprising that, the mental health charity Mind recently reported that poor mental health continues to be an issue across all of the emergency services

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