PRODUCTS
HOUSING & MUNICIPAL SERVICES
With its background in working with Public Safety, APD has naturally extended its solution offering to local authorities to help them improve service delivery and attain modernisation needs.
Many Government organisations are focusing on enhancing their service delivery to the public by improving efficiencies and cutting operational costs. As in many organisations with large field-based teams, operational inefficiencies often arise from outdated paper-based processes. APD has provided mobile data solutions to many government organisations such as building maintenance, customer services and environmental services.
And with our Public Safety background, APD couldn't be more suited as a partner to provide technology that helps realise shared programmes such as joint responses to major incidents and the linking of police and local government to fight crime.
CUSTOMERS
Newcastle City Council, North Ayrshire Council, Fife Council
APD's Benefits
A mobile information system provides a streamlined working practice for your teams out in the field. Automated job despatch eliminates the need to visit the depot to collect job lists, and completion of essential paperwork can be made directly into the system, without the need for re-keying. This ensures everyone can access up-to-date records, accurate stock levels and also allows auto-generation of timesheets and invoices.
Gaining a greater visibility of your vehicle activity allows you to perform route analysis and produce work schedules that effectively lower costs and increase efficiency. Our systems integrate with management and work order systems, in-house or supplied by leading industry vendors, and provide a valuable tool when measuring service performance and improvement.
By tracking the location of the vehicles and operatives, you can provide accurate proof of service delivery, ensure the safety of your staff in the field and, in emergency response situations, despatch the nearest available team to the incident.
Case Study
Newcastle City Council Increase Efficiency
APD's INCA and Co-Ordinator resource location solution is now installed in 365 vehicles including repair and maintenance, cash in transit, grass cutters, compact sweepers, gritters, gully emptiers, graffiti washers and refuse vehicles. Since the implementation of the project, the solution has moved from trunked radio to GPRS.
"This is the best change to this organisation in 20 years – mobile data is now fundamental to the success of the business"
Jimmy Connor, Head of Building Services
Newcastle City Council