SOLUTIONS

Public Safety Demand Resolution & Incident Management

Call Handling and Control Room Despatch.

Location

Automatic resource location, tracking and telematics.

Mobile Data

Mobile working, automated incident / job despatch, remote data capture.

CRM

Flexible CRM solutions.

Turnkey

Building end to end solutions with best of breed products.

EVENTS

HOSDB 2010
16-18 March 2010
FIVE at Farnborough, Hants

BAPCO 2010
21-22 April 2010
Business Design Centre, Islington

TETRA World Congress 2010
24-27 May 2010
Suntec Convention Centre, Singapore

CUSTOMER ENDORSEMENTS

Balfour Beatty Infrastructure Services

As Nigel Gibbons, Operational Systems Manager of Balfour Beatty Infrastructure Services, explains: "Clearly, the key benefit of the solution is that it provides a way of checking 100 per cent of routes with no potential for human error. Because the software can process data in a matter of minutes, we can carry out verification almost immediately. In extreme conditions, we can monitor our winter fleet in real-time from our 24/7 network control centres, meaning we can direct operations according to the weather conditions. The programming of our vehicles has really improved the quality of drive route data, and so we now have unambiguous records of operations."

BBIS

Dnata

"APD's CORTEX system will become a key part of our communication infrastructure. Working with APD will allow us to further streamline our processes, while offering customers and our airline partners the very best service possible."

"The flexibility of CORTEX will allow us to cost effectively leverage our existing infrastructure whilst meeting our needs today and in the future. We anticipate that this agreement will be the beginning of a successful long-term relationship between the Emirates Group and APD."

Jon Conway, Divisional Senior Vice President
Airport Operations, Dnata

Dnata

Hampshire Constabulary

Airwave Project Manager, Hampshire Constabulary comments, "The INCA functionality appeared to be greater than that of other vehicle location products. Once the vehicle installation is complete, we intend to include other resources such as foot and cycle patrol officers in the project as the GPS functionality is available in their radios."

Hampshire Constabulary

May Gurney

Wayne Doman, Head of Development Systems at May Gurney commented, "I am very pleased with APD's mobile information solution. We are working more efficiently and are delivering a better quality of service. We can now provide our customers with clear status reports on the progress of jobs. And the savings we can make across the organisation can be passed on to the customers, allowing us to stay competitive in the market."

May Gurney

Mouchel Parkman

Gareth Griffths, Senior Business Partner, Mouchel Parkman, says: "The ability to track the status of the maintenance vehicles and to communicate directly with our field engineers has meant that jobs are assigned much more efficiently and we are seeing significant time savings as a result. These time savings have allowed for proactive use of resource within the business which means that our workers are meeting more targets and our overall objective to improve journey times is being met."

Mouchel Parkman

North Ayshire Council

"The electronic job despatch solution from APD has gone down very well with operatives," says Karen Sillars, Head of Building Services at North Ayrshire. "It makes their lives easier and allows them to get on with the repairs and improvements that are so essential in the area. The system is so user friendly that they required little training before getting on with the job, and the Service is keen to see the solution rolled out to additional operatives. From the council's point of view, our operatives are out in the field for a much greater proportion of their time, which makes us much more effective and efficient."

North Ayshire Council

Royal Swedish Police

Superintendent Mats Dahl, Royal Swedish Police said, "I am happy with the new system. It was important for us to find a solution that could be easily integrated due to the time restrictions involved in bringing the control room system software in line with the TETRA infrastructure. APD had the best capability."

Royal Swedish Police

CORTEX ENDORSEMENTS

Abu Dhabi Police

Brigadier Ahmed Naser Al Raisi, General Director, Central Operations, Abu Dhabi Police said that by incorporating the latest technological advancement in the field of communications we have achieved effective and efficient service available to public round the clock. Adoption of this service will help Abu Dhabi Police to achieve its goal towards a Safer Community.

Cambridgeshire Constabulary

There has been a marked increase in performance of Cambridgeshire Constabulary. Some of these changes would not have been possible without Airwave and CORTEX.
Inspector James Trotter, Airwave User Manager,
Cambridgeshire Constabulary

Isle of Man Government

This is not a shared facility and not three services working independently, but truly joined up emergency services. We have proved it can be done and we would encourage others to do the same.
Robert Williamson, Technical Director
Isle of Man Department of Home Affairs Communication Division


INCA ENDORSEMENTS

Fife Council

If 40 operatives out of our 60 fleet finish on site each day rather than return to the depot, this gives us at least 20 hours additional production that can be achieved each day. Multiply this by your charge per productive hour and the saving is there for all to see.
Fife Council

Health Service Executive

INCA has been invaluable since its introduction, both for locating crews on emergency calls and dispatching them to the correct locations, as well as for the data it has given us. This has significantly increased the efficiency of the ambulance fleet and therefore improved the services we provide.
Mike Delaney, Control and Communications Officer
Health Service Executive, South Eastern Area

Suffolk Constabulary

APD's solution is essential in our dispatch process and also for accountability of the force. Eight times out of ten, data from the APD tracking facility protects the officers in cases of collision or accident.
Bob Reed, Airwave Service Manager
Suffolk Constabulary


MOBILE DATA ENDORSEMENTS

Caerphilly County Borough Council

Our vision was to connect our existing highways management solution to our field based staff in real time fashion. This has been achieved and we're already seeing a real return on our investment and expect payback within twelve months.
Caerphilly County Borough Council

Lancashire Constabulary

PNC checks are carried out over Airwave using the APD solution with vehicle checks taking just seven seconds to return a response to the officer. And not only are the checks carried out more quickly, they only involve one person which allows control room operators more time to carry out other jobs.
Lancashire Constabulary

Newcastle City Council

I felt it was essential to move into handheld technology and tie it together with vehicle tracking in order to maximize the benefits of our investment
Neil Golightly,
Newcastle City Council